The 24h Operations Center of Istituto di Vigilanza La Patria (one in Bologna and one in Busto Arsizio) coordinate all the security and monitoring servicesover an area covering 200 municipalities across Piedmont and Lombardy in addition to 120 municipalities in Emilia Romagna, in particular in the provinces of Bologna, Modena, Reggio Emilia, Milan, Varese, Monza Brianza and Novara, Como.
In addition to the continuous monitoring of alarm systems installed in private homes, the operators at the Operations Centre process notifications received, activating, in real time, intervention procedures utilizing the many patrols in the area.
The quality of the security service offered by La Patria is also based on the highly specialized training of Operations Center operators, trained in the use of the latest intruder surveillance and monitoring systems installed in private homes, and on the professional training given to Security Guards working in the field to deal with emergencies.
The Operations Centres’ operators act within dedicatedstructures (one in Bologna and one in Busto Arsizio), where access is controlled and monitored, coordinating intervention operations and liaising with the local patrols, which cover an extensive area in the urban and regional territory, guaranteeing prompt action by the Security Guards in case of alert and danger at the private homes monitored by La Patria’s home alarm systems.
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